Charge description (Payment Pages)

The charge description is a field that we provide to the acquiring bank during a transaction. It is a basic description of the transaction that is shown on the customer’s bank statement.

The chargedescription is only supported by certain acquirers. For further information, please contact our Support Team.

This page explains how to include a charge description in your requests.

Process overview

There are two methods that can be used to include chargedescription in requests submitted to the acquiring bank:

Method 1: By assigning a default charge description to your account:

Using this method, the charge description is automatically included in transactions processed on your account, with no additional configuration required. To configure your account to use this method, contact our Support Team, requesting to configure a default charge description.

Method 2: By manually including a charge description in your requests:

Using this method allows you to specify a different charge description on a request-by-request basis.

Submitting charge description in a request

The chargedescription field can be included in the POST to Payment Pages, as shown in the following example:

It is imperative that the chargedescription field is also included in the string used to generate your request site security hash. Failure to do so will result in the customer being shown an “Invalid details” error message.

HTML

<form method="POST" action="<DOMAIN>/process/payments/choice">
<input type="hidden" name="sitereference" value="test_site12345">
<input type="hidden" name="currencyiso3a" value="USD">
<input type="hidden" name="mainamount" value="100.00">
<input type="hidden" name="version" value="2">
<input type="hidden" name="stprofile" value="default">
<input type="hidden" name="chargedescription" value="TEST DESCRIPTOR">
<input type="submit" value="Pay">
</form>

Replace <DOMAIN> with a supported domain. Click here for a full list.

Field specification

	Field	Format	Description
	chargedescription	Alphanumeric including spaces and special characters (25)	The charge description is a field that we provide to the acquiring bank during a transaction. It is a basic description of the transaction that is shown on the customer’s bank statement.