Notifications

These are sent to the email address specified in the billingemail field. They are configured to be sent to customers following payment, summarising the transaction and acting as a receipt of payment for their records. By default, they look like this:

It is simple to enable email notifications on a transaction-by-transaction basis. For requests where you would like to receive customer email notifications, you will need to add the following fields to your POST to the Payment Pages:

<!--Sends email confirmation to the customer, following successful transaction:-->
<input type=hidden name="ruleidentifier" value="STR-2">

<!--Sends email confirmation to the customer, following declined transaction:-->
<input type=hidden name="ruleidentifier" value="STR-3">

Any rule identifiers submitted (e.g. “STR-2”) need to be included in the string used to generate your request site security hash. Failure to do so will result in the customer being shown an “Invalid details” error message.

Click here to learn more about the ruleidentifier field and STR (Trust Payments Rules).

Additional notes

• All emails are sent from [email protected].
• Email notifications for successful transactions have the subject: “Successful transaction processed”.
• Email notifications for declined transactions have the subject: “Transaction declined”.
• If you are translating your Payment Pages by specifying a custom locale in the HTTPS POST, the content of the customer email notification will also be translated.

Customer email notifications are only sent when the following criteria have been met:

• The rule has been configured and activated on your site reference.
• The billingemail field must be submitted in the HTTPS POST, or entered by the customer on the Payment Pages.

You can customise the appearance of email notifications:

• Specify the information to be displayed.
• Use HTML to completely redesign the layout of the email.

Click here for further information.

 

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You can use the MyST Rule Manager to perform advanced customisation:

• Configure additional email rules that have more specific conditions.
• Specify the reply to address and the subject.

Click here for further information.

These are configured to be sent to members of your company or organisation, and are sent to an email address of your choosing. By default, they look like this:

It is simple to enable email notifications on a transaction-by-transaction basis. For requests where you would like to receive merchant email notifications, you will need to add the following fields to your POST to the Payment Pages:

<!--Sends email confirmation to the merchant, following successful transaction:--> 
<input type=hidden name="ruleidentifier" value="STR-4">

<!--Sends email confirmation to the merchant, following declined transaction:--> 
<input type=hidden name="ruleidentifier" value="STR-5">

<!--IMPORTANT: You also need to include the merchant’s email address for merchant emails to work-->
<input type=hidden name="merchantemail" value="[email protected]">

Any rule identifiers submitted (e.g. “STR-4”) and the merchant email address (if submitted) need to be included in the string used to generate your request site security hash. Failure to do so will result in the customer being shown an “Invalid details” error message.

Click here to learn more about the ruleidentifier field and STR (Trust Payments Rules).

Note: You can specify multiple recipients provided addresses are comma-separated:
e.g. “[email protected],[email protected]”

Additional notes

• All emails are sent from [email protected]
• Email notifications for successful transactions have the subject: “Successful transaction processed”.
• Email notifications for declined transactions have the subject: “Transaction declined”.

Merchant email notifications are only sent when the following criteria have been met:

• The rule has been configured and activated on your site reference.
• The merchantemail field must be submitted in the HTTPS POST.

You can customise the appearance of email notifications:

• Specify the information to be displayed.
• Use HTML to completely redesign the layout of the email.

Click here for further information.

 

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You can use the MyST Rule Manager to perform advanced customisation:

• Configure additional email rules that have more specific conditions.
• Specify the reply to address and the subject.

Click here for further information.

You can configure URL notifications to be submitted to your system automatically whenever transactions are processed on your site. We support three types of URL notifications, which can be enabled/disabled independently of each other, by updating your HTTPS POST with the examples below:

<!--This enables the successful URL notification rule-->
<input type=hidden name="ruleidentifier" value="STR-8">

<!--Successful URL notification destination-->
<input type=hidden name="successfulurlnotification" value="http://yourwebsite.com/successful">

<!--This enables the declined URL notification rule-->
<input type=hidden name="ruleidentifier" value="STR-9">

<!--Declined URL notification destination-->
<input type=hidden name="declinedurlnotification" value="http://yourwebsite.com/declined">

<!--This enables the all URL notification rule-->
<input type=hidden name="ruleidentifier" value="STR-10">

<!--All URL notification destination-->
<input type=hidden name="allurlnotification" value="http://yourwebsite.com/all">

Any rule identifiers included in your post (e.g. “STR-8”) and the URLs submitted for the notification need to be included in the string used to generate your request site security hash. Failure to do so will result in the customer being shown an “Invalid details” error message.

Click here to learn more about the ruleidentifier field and STR (Trust Payments Rules).