SEPA Direct Debit

SEPA Direct Debit is a direct debit payment method that operates in the eurozone. After selecting goods or services, customers reach the merchant’s checkout. When selecting SEPA Direct Debit, customers enter their IBAN/BIC information, after which the amount will be automatically debited from the user’s bank account. Once the payment has been submitted, the merchant receives a URL notification and the purchase can be delivered.



Supported customer countries AT, BE, CY, DE, EE, ES, FI, FR, GR, IE, IT, LT, LU, LV, MC, MT, NL, PT, SI, SK
Supported currencies
Protect Plus Supported.
Refunds Only Payouts are supported (permitted for up to 365 days).
Chargebacks Payments may be subject to chargebacks.




To enable this payment method on your account, please get in touch with your account manager.
A test sandbox account will be provided, which you will need when testing your implementation.
Modify your POST to Payment Pages as needed:


Field name Required by PPg Required in POST Description
billingcountryiso2a Yes No The country entered for the billing address, using ISO2A format.
Yes No The billing email address. This can then be used for correspondence with the customer. Maximum length of 255 (maximum of 64 characters before the ”@” symbol).
billingfirstname Yes No The billing first name.
billinglastname Yes No The billing last name.
Yes No The customer’s IBAN.
Our integration of SEPA Direct Debits only supports one-off payments.




Once a payment has been authorised, funds will be settled at a later time, as determined by the customer’s bank.

The settlement notification may not be sent immediately after processing the payment.

In the unlikely event that payment is still pending settlement after 7 days (settlestatus “10”), this will be scheduled for investigation and we will contact you with further information.


Before you begin testing, we recommend that you contact our Support team and request that rules are enabled on your account, which submit URL notifications to your system in the following scenarios:


Configuring the authorisation notification

We recommend including at least the following fields in your authorisation notification:

*Please choose your preferred format.


Configuring the settlement notification

We recommend including the following fields in your settlement notification:


Check the notification

You will need to check the contents of each notification received and respond accordingly by following the processes outlined in the “URL notifications” section of our Action types page. In particular, you will need to look at the updated settlestatus value:

Cancelled transactions (settlestatus “3”) may be settled at a later time. In situations where the customer has completed the steps required to fulfil the payment, the settlestatus is updated to “100” to indicate the funds have been transferred to your account.


If you have contacted the Support Team to configure settlement notifications (as described above), you will be notified when this occurs.




You will need to test your solution before you can begin processing live payments. Test transactions are processed through your test Site Reference.


You will need to contact our Support team, providing your test account details. We will then configure your test site reference to connect directly to an external testing environment.

When performing test transactions, your browser will be redirected to the testing environment to simulate a payment. Other than this, the process will be exactly the same as processing live payments.




It is possible to perform SEPA Direct Debit Payouts using our API.